I'm having a problem: what should I do?

Hopefully, you should be able to find answers to most of the common issues here: try searching for an article using a keyword or three.

However, if you can't find anything, you can contact our support team by emailing us as support@lujam.com.  We'll do our best to get back to you as quickly as we can.

If you've received an OUTAGE alert from LuJam, then it's likely that you've lost connection with the Internet.  In this case, we recommend you contact your ISP (Internet Service Provider).  

If you're still stuck, please use our online chat during UK office hours or give us a ring on XXX.